Shipping policy
Shipping Policy
Welcome to our bakery! We are committed to delivering fresh and delicious products to your doorstep with care and efficiency. Please read our updated shipping policy below:
1. Shipping Locations
- We currently deliver across Pan India for most of our products.
- For cakes, delivery is available only in Jaipur.
2. Processing Time
- Orders are typically processed within 24-48 hours after payment confirmation.
- For custom or large orders, additional processing time may apply. We will notify you of the estimated delivery time for such orders.
3. Delivery Time
- Standard delivery: [Insert estimated time, e.g., 2-5 business days].
- Same-day delivery (for cakes in Jaipur): Available for orders placed before 12:00 PM.
4. Delivery Charges
- Standard delivery: Free for orders above ₹1000. For orders below ₹1000, standard delivery charges will apply based on location.
- Same-day delivery (for cakes in Jaipur): [Insert charges, if applicable].
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
6. Delivery Issues
- If delivery is delayed due to unforeseen circumstances (e.g., weather, logistics issues), we will keep you informed and work to resolve the issue as quickly as possible.
- For failed deliveries due to incorrect or incomplete address details, the customer will be responsible for additional shipping charges.
7. Freshness Guarantee
- We prioritize the quality and freshness of our products during shipping. If there are any concerns about your order upon delivery, please contact us within 24 hours.
8. Contact Us
- For any shipping-related inquiries or special requests, reach out to us at connect@biscro.com
Thank you for choosing us to bring joy to your table! We appreciate your support and look forward to serving you.